Shipping Costs
FREE SHIPPING in Europe and the rest of the world for orders above € 200,-
The Netherlands FREE SHIPPING
Europe (< € 200,-) - € 10,00
*Rest of World (< € 200,-) - € 20,00
*Some remote areas are not included, such as the Channel Islands.
Please make sure to check for yourself about customs and import duties, local taxes, permits and product restrictions. Additional costs charged by the country of destination are for the recipient.
Delivery Times
- The Netherlands - ordered before 1 pm (on business days); 1-2 working days
- Europe - 1-3 business days
- Outside Europe - 3+ business days
During holidays and busy periods it may take a little longer before your package is delivered. We will do everything we can to deliver your order as quickly as possible.
We want you to be completely happy with your new purchase.
If you don't love it, send it back!
Conditions for return
You have 14 days from receiving your order to send your purchase back to us.
All items must be returned in their original condition, without having been worn, washed or altered, and with all tags still attached.
- Step 1 Mail your return articles to hello@katherinaloretta
- Step 2: Submit your return by filling in the Return form, which you received together with your purchase, do not forget to mention the order number.
- Step 3: Use the Address label in the box
Return Shipping
Return shipping must be sent back to the Katherina Loretta Warehouse within 14 days of receipt.
Original shipping charges are non-refundable and charges for returned items are the responsibility of the customer.
Katherina Loretta takes no responsibility for missing incoming deliveries of a return.
We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Katherina Loretta.
